Shipping Policy

All PVC cards are shipped via trusted courier partners including India Post and leading private courier services. The courier used may vary based on your delivery location.

Cards are packed securely to prevent damage during transit. Each card is wrapped in a protective sleeve before dispatch.

Estimated delivery after your order is dispatched:

* Working days exclude Sundays and public holidays. Delivery to remote or hilly areas may take additional time.

Before your card is dispatched, it goes through the following steps:

1. 1Payment is confirmed automatically when you pay online
2. 2All ration card PDFs are received from the customer
3. 3Card is printed and quality-checked
4. 4Card is packed and handed over to the courier

This processing typically takes 1–2 working days after payment verification and PDF receipt.

We currently ship to:

• All districts of West Bengal
• Other states across India (where courier service is available)

If your pincode is not serviceable, we will notify you after order placement and issue a full refund.

Shipping is included in the card price. There are no additional delivery charges. The amount shown at checkout is the final amount — no hidden fees.

Once your card is dispatched, a tracking number will be shared with you via the order tracking page. You can use it to track your delivery on the courier's website.

To track your order, visit the Track Order page and enter your order number.

If a delivery attempt fails (e.g., recipient unavailable, incorrect address), the courier will typically make up to 2–3 attempts before returning the package.

• Please ensure someone is available at the delivery address during business hours
• If the package is returned due to an incorrect address provided by you, re-shipping charges may apply
• If the package is returned due to our error, we will re-ship at no additional cost

Contact us immediately if you notice your address is incorrect after placing an order — we can correct it before dispatch.

If your PVC card arrives damaged or is lost in transit:

• Report the issue within 48 hours of delivery
• Share a clear photo of the damaged card and packaging
• We will arrange a free replacement or issue a full refund

To report, email us at help@erationcards.in with your order number and photos.

For any shipping-related queries, our support team is available Monday – Saturday, 9:00 AM – 6:00 PM IST.